Why Most AI Pilots Never Reach Production
The demo works, the board is excited, and then nothing ships. Six recurring reasons — and what to fix in the scoping phase to avoid them.
Read articleNo trend pieces. What we write here comes out of implementations that either worked or taught us something expensive.
The demo works, the board is excited, and then nothing ships. Six recurring reasons — and what to fix in the scoping phase to avoid them.
Read articleLicence cost is the easy part. We break down implementation, customisation, hiring and five-year total ownership for a 200-person manufacturer.
Read articleChunking strategy, hybrid search, reranking and evaluation. The unglamorous work that decides whether your assistant is trusted or abandoned.
Read articleCross-platform is not always cheaper. Where a single codebase genuinely wins, and the three cases where we still recommend going native.
Read articleData residency, prompt logging, PII redaction, access control and audit trails — what your security team will ask, and how to answer it.
Read articleYou need less data than you think. A pragmatic path from spreadsheet history to a demand model that beats manual planning.
Read articleWhat actually happened to conversion when we cut load time from 4.2s to 1.1s on eight production storefronts.
Read articleRTL layout, typography, number formatting and the content decisions that separate a localised product from a mirrored one.
Read articleWhich decisions to hand to an agent, which to keep supervised, and how to design the escalation path so trust survives the first mistake.
Read articleWhat we learned from real implementations. No product pitches, no digest of other people's news. Unsubscribe in one click.
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