AI Solutions

Copilots Grounded In Your Own Documents

Internal copilots and customer assistants grounded in your own documents with retrieval, citations and guardrails against invented answers.

Home Services Generative AI & Copilots
Overview

Answers That Cite Their Source, Not Invent One

A copilot that occasionally makes things up is worse than no copilot at all. Ours are grounded in your own documents, evaluated before launch, and guardrailed against answering outside their scope.

  • Retrieval-augmented generation grounded in your own documents
  • Citations on every answer so users can verify the source
  • An evaluation suite run before and after every prompt or model change
  • Guardrails against answering outside approved topics
  • Internal copilots and customer-facing assistants from one platform
  • Usage analytics — what's being asked, what's failing
Scope Your Copilot
01

Scope

Which documents, which questions, which users.

02

Ground

Ingest and chunk your knowledge base.

03

Build

RAG pipeline, prompts and guardrails.

04

Evaluate

Test against a curated question set before launch.

05

Launch

Roll out with monitoring in place.

06

Tune

Ongoing evals as documents and usage change.

Why It Holds Up

Built To Be Trusted, Not Just Impressive In A Demo

The parts that matter once real users start asking real questions.

Cited answers

Every response links back to the source document so users can verify it.

Evaluated, not assumed

A test suite runs before launch and after every change, not just once.

Guardrailed

Scoped to approved topics, with anything outside that escalated instead of guessed.

Built to retrain

Evals run again as your documents and usage patterns change.

FAQ

Before You Enquire

Whichever fits the use case, latency and budget — we're not locked to one vendor and will say so if a cheaper model does the job.
Yes. Guardrails scope it to approved topics and escalate or decline anything outside that boundary.
Retrieval grounding, citations and a pre-launch eval suite catch most of it — nothing is claimed as zero-risk, which is why monitoring stays on after launch.

Want A Copilot That Doesn't Make Things Up?

Tell us which documents and questions it needs to handle. We'll scope the pilot.